Service Dispatch

  • Allows complete control over the service departments by providing management reports and a spectacular grid board.
  • Allows scheduling multiple technicians and easy schedule changes.
  • Create and maintain Service Contracts and Warranties.
  • Time Grid shows past trends and future workload while the Technician Planner shows past trends and future workload.
  • Create Service Contract templates.
  • Tracks Customer Service History and Equipment History.
  • Invoice a Work Order automatically in the Invoicing module by typing in the Work Order # only!
  • Set the Labor to pay the technician and to invoice the customer.
  • Create T&M work orders or Flat Rate work orders.
  • Text Messaging allows you to send work orders to your Technicians.
  • Detailed Service Dispatch manual available.

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